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écoleVersity

Frequently asked questions

Everything you need to know before getting started.

How much does a lesson on EcoleVersity cost?
Each teacher sets their rate, from 3,000 FCFA per session (1 hr). You pay per session — only for lessons actually delivered — and you're refunded if a session doesn't happen. You can cancel without charge within 24 hours of booking. Stop anytime, no commitment.
How can I pay?
By mobile money: Orange Money or Wave. From abroad: PayPal in EUR, USD or CAD. Payment is secure and confirmed in under 2 minutes.
What grade levels are covered?
From kindergarten through CP1, all the way to Terminale, all tracks (A, C, D). We cover the official school curriculum.
Do you prepare for the BEPC and BAC exams?
Yes. For the 2026-2027 pilot we are focused on BEPC (3ème) and BAC (all tracks — A, C, D…). Targeted classes on the exam content, practice with past papers and answer keys.
How do you verify teachers?
Each teacher goes through a verification process — an ID document (national ID or passport), and depending on the profile a diploma and a video interview with our pedagogical team. We also welcome teachers from other countries living in Côte d'Ivoire. During the launch pilot, some teacher profiles may still be in the verification process. No teacher is marked "verified" on the platform until the process is complete.
Do classes work on 3G?
Yes. The platform is optimized for mobile on 3G — it also works on tablet and computer. Lightweight pages, adaptive video based on your connection.
How do I cancel my subscription?
1 click from your dashboard, any time. No cancellation fees. You keep access until the end of the period you paid for.
What's your refund policy?
Cancel for free within 24 hours of booking: the session is fully refunded as credit to your wallet. If you booked less than 24 hours before the start, you can cancel until the session begins. A session that has started or been recorded is not refundable. Contact support in case of teacher cancellation or technical issue.
Is my child safe during classes?
Yes. Your child’s number is hidden, you can join or supervise the lesson at any time, and our team moderates interactions.
I live abroad — how do I pay for my nieces and nephews back home?
Subscribe to the Diaspora plan, pay in EUR, USD or CAD via PayPal. Add the children to your account. They take classes from whatever device they have at home, you track progress from yours — wherever you are.
Why are your prices lower than an in-person tutoring agency?
Two reasons: (1) no travel to pay for, your child stays home; (2) no agency to pay, with its offices and fixed costs. The same great teacher, without the markup.

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