Frequently asked questions

After the free trial, you choose the plan that suits you. See the Pricing section above for details. You can cancel any time, no fees.

In Côte d'Ivoire: Orange Money or Wave. From abroad: PayPal in EUR, USD or CAD. Payment is secure and confirmed in under 2 minutes.

From kindergarten through CP1, all the way to Terminale, all tracks (A, C, D). We cover the official Ivorian curriculum.

Yes. For the 2026-2027 pilot we are focused on BEPC (3ème) and BAC (all tracks — A, C, D…). Targeted classes on the exam content, practice with past papers and answer keys.

Each teacher goes through a 3-step verification process — identity (CNI), diplomas, and a video interview with our pedagogical team. During the launch pilot, some teacher profiles may still be in the verification process. No teacher is marked "verified" on the platform until the process is complete.

Yes. The platform is optimized for mobile on 3G — it also works on tablet and computer. Lightweight pages, adaptive video based on your connection.

1 click from your dashboard, any time. No cancellation fees. You keep access until the end of the period you paid for.

If you're not satisfied after the first paid session, we refund you in full, no questions asked.

Yes. Your child's number is masked, you can join or supervise the class at any time, and our team moderates interactions. Every session is recorded and stored securely; recording access is available on request from our team.

Subscribe to the Diaspora plan, pay in EUR, USD or CAD via PayPal. Add the children to your account. They take classes from whatever device they have at home, you track progress from yours — wherever you are.