Frequently asked questions

Each teacher sets their rate, from 3,000 FCFA per session (1 hr). You pay per session — only for lessons actually delivered — and you're refunded if a session doesn't happen. And if the first session doesn't convince you, it's refunded in full. Stop anytime, no commitment.

By mobile money: Orange Money or Wave. From abroad: PayPal in EUR, USD or CAD. Payment is secure and confirmed in under 2 minutes.

From kindergarten through CP1, all the way to Terminale, all tracks (A, C, D). We cover the official school curriculum.

Yes. For the 2026-2027 pilot we are focused on BEPC (3ème) and BAC (all tracks — A, C, D…). Targeted classes on the exam content, practice with past papers and answer keys.

Each teacher goes through a verification process — an ID document (national ID or passport), and depending on the profile a diploma and a video interview with our pedagogical team. We also welcome teachers from other countries living in Côte d'Ivoire. During the launch pilot, some teacher profiles may still be in the verification process. No teacher is marked "verified" on the platform until the process is complete.

Yes. The platform is optimized for mobile on 3G — it also works on tablet and computer. Lightweight pages, adaptive video based on your connection.

1 click from your dashboard, any time. No cancellation fees. You keep access until the end of the period you paid for.

If you're not satisfied after the first paid session, we refund you in full, no questions asked.

Yes. Your child’s number is hidden, you can join or supervise the lesson at any time, and our team moderates interactions.

Subscribe to the Diaspora plan, pay in EUR, USD or CAD via PayPal. Add the children to your account. They take classes from whatever device they have at home, you track progress from yours — wherever you are.

Two reasons: (1) no travel to pay for, your child stays home; (2) no agency to pay, the teacher keeps most of what you pay. The same great teacher, without the markup.

Yes. A few tutors are AI-powered learning assistants, always clearly marked with an "AI" badge on their profile. They complement our human teachers for revision and practice — they don't replace them. You always choose who works with your child.