Terms of Service
Last updated: April 13, 2026
1. Acceptance
By accessing écoleVersity (ecoleversity.com), you agree to be bound by these terms. If you do not accept, please do not use the platform.
2. Services
écoleVersity is an online tutoring platform connecting parents/students with selected teachers (full verification — identity, diplomas, video interview — is in progress for pilot teachers). Services include: live video tutoring, group classes, recorded courses, exam preparation, homework help, and on-demand tutoring.
3. User accounts
You must create an account to use our services. You are responsible for your credentials. Parent accounts manage their children's profiles. Teacher accounts require identity verification (national ID + diploma).
4. Payments
Payments are made via Orange Money, Wave, or PayPal. Amounts are in FCFA. A 20% to 25% commission is taken on each transaction depending on the teacher's engagement tier. Teachers receive 75% to 80% and are paid weekly.
5. Refunds
If a class doesn't go as planned, a credit is added to your écoleVersity wallet. Requests must be made within 48 hours. The satisfaction guarantee allows a 50% credit (max 2 times per year).
6. Teacher obligations
Teachers must provide authentic documents, respect scheduled times, maintain professional conduct, and not contact students or parents outside the platform.
7. Code of conduct
It is forbidden to share personal contact info in messages, send images in DMs, use inappropriate language, create multiple accounts, or bypass the payment system.
8. Child protection
écoleVersity takes child safety seriously. Teachers communicate only with parent accounts. Messages are analyzed for contact sharing attempts. Content is moderated by AI.
9. Intellectual property
Courses created by teachers remain their property. By publishing on écoleVersity, teachers grant a non-exclusive license to distribute content to enrolled students.
10. Contact blocking
For student safety, écoleVersity automatically blocks contact sharing attempts. Phone numbers, emails, social media, and URLs are detected and masked.
11. Termination
écoleVersity may suspend or terminate accounts for violations. Teacher sanctions: warning, 7-day restriction, 30-day restriction, permanent ban.
12. Liability
écoleVersity is a marketplace. Teachers are independent contractors. The platform is not responsible for network interruptions.
13. Session recording
All live tutoring sessions on écoleVersity are recorded automatically. This recording is mandatory and cannot be disabled by the teacher or parents. Recording serves: (a) student safety, (b) dispute resolution, (c) automatic class summaries for parents, and (d) improvement of our educational AI. Retention: raw video is kept for 90 days then deleted automatically. Transcripts and generated summaries are retained for long-term educational value. Teacher obligations: never download, copy, re-record or store a session outside the platform. Recordings can only be shared via secure écoleVersity links. Parent obligations: never share recordings with people outside the families enrolled in the class. Links are personal and access is logged. Unauthorized sharing leads to account suspension. Promotional use: any use of class excerpts to promote the platform requires additional and explicit parental consent, requested case-by-case.
14. Changes
écoleVersity reserves the right to modify these terms. Users will be notified of important changes by email.